Usability and User Centred Design for Dependable and Usable Socio-technical Systems (6 ECTS)

The purpose of this course is to introduce the notion of usability of systems and to present User centred development processes that are targeting at usability.

Contents:

Suggested readings:

ISO 9241-11:1998 Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 11: Guidance on usability http://www.iso.org/iso/en/CatalogueDetailPage.CatalogueDetail?CSNUMBER=16883

D. Norman: The design of everyday things. Basic books, 3rd edition, 2002.

J. Nielsen: Usability Engineering, Morgan Kaufmann, San Francisco, 1994.

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